Artificial Platforms Inc. ("Cognitive Calls", "Sticky Prompts", "Forecastify", "Unicatalog", "we", "us", or "our") operates the websites and provides the platforms for our services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
1. Information We Collect
Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and payment information.
Usage Data: We collect information about your interactions with our Service, including IP addresses, browser type, operating system, referring URLs, and information on actions taken on our Service.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
Call Data: We collect and temporarily store call data, including audio streams and transcripts, to provide our services, such as speech-to-text, text-to-speech, and AI-driven call handling.
2. How We Use Your Information
To Provide and Maintain Our Service: We use your information to provide, maintain, and improve our Service, including to manage your account and provide customer support.
To Communicate with You: We use your contact information to send you updates, marketing communications, and respond to your inquiries.
For Analytics and Research: We use your information to understand how our Service is used, improve our Service, and develop new features.
To Ensure Compliance: We use your information to ensure compliance with our Terms of Service and applicable laws.
3. How We Share Your Information
Third-Party Service Providers: We share your information with third-party service providers to perform services on our behalf, such as payment processing via Stripe (Stripe, Inc.), cloud services, and AI model processing.
Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Third-Party Services
ElevenLabs: Eleven Labs Inc.
OpenAI: OpenAI Ireland Ltd., OpenAI, L.L.C.
Twilio: Twilio Inc., Twilio Ireland Limited
GCP (Google Cloud Platform): Google LLC
AWS (Amazon Web Services): Amazon Web Services, Inc.
Hetzner: Hetzner Online GmbH
DigitalOcean: DigitalOcean, LLC.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access and processing.
6. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
7. Your Rights
Access and Correction: You have the right to access and correct your personal information.
Deletion: You can request the deletion of your personal information.
Objection and Restriction: You can object to or request the restriction of the processing of your personal information.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
8. GDPR, CCPA, and UK GDPR Compliance
We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the UK GDPR. You have specific rights under these regulations, including the right to access, correct, delete, and restrict the processing of your personal information.
9. Children’s Privacy
Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Artificial Platforms Inc.
8 The Green, Ste R
Dover, DE 19901
privacy@artificialplatforms.com
+1 628 225 3757